The Way We Work: The Digital Economy’s Impact on Financial Services

The digital revolution is rapidly disrupting the financial services industry, impacting client experiences, interactions, and employee work patterns.

Through extensive sector research and interviews, this new future of work brief reveals how digital technologies are reshaping the financial services workplace. It also provides valuable insights into the opportunities and challenges in this fast-changing sector.

Learn more about:

  • Big data and its impact on operations
  • AI and automation, and how its accelerating the front, middle, and back office
  • Extended Reality (ER) as an alternative method for data visualization


This report was created by UnWork and commissioned by Williams Lea.

Full report available on request. Please email [email protected]